FAQ

Answers to your logistics and transportation questions.

Find clear and detailed answers to frequently asked questions about our transportation and logistics services, including shipping processes, tracking, and pricing.

After confirming the move, a survey is conducted. Packing, loading, storage, customs clearance, international transport, and delivery follow in sequence, with continuous updates provided throughout.

Pricing depends on item volume, moving method, destination country, and any additional service requests.

Yes. All moves include insurance coverage, with optional extended policies available.

Once the quote is approved, the contract becomes valid. Inventory is prepared, packing materials planned, and the operations team assigned. Customs documents are completed and the entire process is managed professionally.

Each item group is packed using appropriate materials, and fragile items receive additional protection. Furniture is disassembled and wrapped.

Passport, residency documents, inventory list, and country-specific paperwork.